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Frequently Asked Questions

What is your delivery fee?

We deliver for free to all of Windham County, over the border to Rhode Island and over the border in Massachusetts. Please feel free to call us if you are not sure if you’re in our free delivery area.

Do you remove old furniture? Is there a charge for that?

We remove old bedding (please scroll down to our Mattress Orders section about the Recycling Fee) and recliners for free. Due to the rising costs of fees associated with our trash service, we have had to raise our rate. Removal for a sofa starts at $100. Any additional items will be an additional fee discussed at the time of the sale. No other items will be removed at the time of delivery. We reserve the right to refuse any items that are unsanitary or left outside.

What is the delivery time frame?

We give a 2 hour window for deliveries. Due to weather and unforeseen circumstances we just ask for your patience if we are running behind.

What if there is damage to my furniture on delivery?

We do our best to make sure that all of our furniture is inspected before we load the truck. In a case that we may have missed something we need you to contact us directly so we can handle any issues in a timely fashion.

Still Need Help?

Didn’t find what you’re looking for? Just give us a call, send us a messange, or fill out our contact form and we’ll get in touch with you. We can’t wait to help.

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